Privacy Policy | AskSlick

AskSlick ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cash flow management service at askslick.com (the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

1.1 Information You Provide

When you create an account and use our Service, you may provide us with:

Account Information: Email address, name, and password
Payment Information: Credit card details and billing address (processed securely by Stripe)
Communication: Messages you send us for support or feedback
Check-in Data: Your responses to context questions (timeframe, cautiousness level, upcoming expenses)

1.2 QuickBooks Data

When you connect your QuickBooks Online account, we access the following data in read-only mode:

Bank account balances
Transaction history (purchases, payments, invoices, bills)
Accounts receivable and payable balances
Outstanding invoices and upcoming bills

We do not access personal employee information, tax details, or other sensitive data beyond what is necessary to provide the Service.

1.3 Automatically Collected Information

When you use the Service, we may automatically collect:

Usage Data: Pages visited, features used, time spent on the Service
Device Information: Browser type, operating system, device type
Log Data: IP address, access times, referring URLs

2. How We Use Your Information

We use the information we collect to:

Provide the Service: Calculate cash positions, runway projections, and financial posture guidance
Process Payments: Manage subscriptions and billing
Improve the Service: Analyze usage patterns to enhance features and user experience
Communicate: Send service-related notifications, respond to inquiries, and provide support
Ensure Security: Detect and prevent fraud, abuse, and security incidents
Comply with Law: Meet legal obligations and respond to lawful requests

3. Data Storage and Security

3.1 Where We Store Data

Your data is stored securely using Supabase, a cloud database service with servers located in the European Union. We implement appropriate technical and organizational measures to protect your data.

3.2 Security Measures

We employ industry-standard security measures including:

Encryption of data in transit (TLS/SSL) and at rest
Secure authentication and access controls
Regular security assessments
Row-level security policies to isolate user data

3.3 Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Check-in history is retained to allow you to view past results. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

4. Third-Party Services

We share your information with the following third-party services:

4.1 Stripe (Payments)

We use Stripe to process payments. Your payment information is sent directly to Stripe and is subject to their Privacy Policy. We do not store your full credit card details.

4.2 Intuit QuickBooks

We connect to QuickBooks Online via Intuit's official API using OAuth 2.0 authentication. Your QuickBooks credentials are never shared with us. Your use of QuickBooks is subject to Intuit's Privacy Statement.

4.3 Supabase (Database)

We use Supabase for data storage and authentication. Supabase's Privacy Policy applies to their handling of data.

4.4 Anthropic (AI)

Our "Ask Slick" AI feature uses Anthropic's Claude API. When you ask questions, relevant financial context is sent to generate responses. We do not share personally identifiable information beyond what is necessary to answer your question.

5. Your Rights

Under UK data protection law (UK GDPR), you have the following rights:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate personal data
Erasure: Request deletion of your personal data ("right to be forgotten")
Restriction: Request restriction of processing of your data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing of your personal data
Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at supportslick@gmail.com. We will respond to your request within one month.

6. Cookies and Tracking

We use essential cookies to:

Keep you signed in to your account
Remember your preferences
Ensure security of the Service

We do not use third-party advertising or tracking cookies. We do not sell your data to advertisers.

7. International Data Transfers

Our primary data storage is within the European Union. Where data is transferred outside the EU/UK (for example, to service providers in the United States), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: supportslick@gmail.com
Website: askslick.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: ico.org.uk

Data Controller

AskSlick is the data controller responsible for your personal data. We are based in the United Kingdom.